Website/App Feedback

Thank you for taking the time to provide feedback on our products.

If you have questions or concerns regarding your subscription, please contact Customer Service directly via chat or phone during normal business hours.

Are you a subscriber?*

Yes No

How would you rate your overall satisfaction with your subscription?*

Very Satisfied Somewhat Satisfied Neither Satisfied nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied

What type of feedback do you have for the newsroom?*

Comment on article/story Pitch a new article/story News tip Other

What type of Website issue are you having?*

Can't log in / access online account Can't access e-Newspaper Trouble canceling or renewing subscription Trouble unsubscribing from newsletters/emails Other

What type of App issue are you having? *

Can't log in / access online account Can't access e-Newspaper Trouble canceling or renewing subscription Other

What type of e-Newspaper feedback would you like to provide?*

Can't login to the e-Newspaper Do not understand where to find the e-Newspaper Other

What type of Newsletter/Email feedback would you like to provide?*

Trouble unsubscribing from newsletters/emails Trouble subscribing to newsletters Content Advertisements Other

What type of Website Design feedback would you like to provide?*

Navigation Page layout Ease of use Ad design Color palette Clarity in button and label terms Subscriber-only features (i.e. newsletters, For You, Hear this Story, etc.) Other

Please enter your feedback below.*

Do we have permission to contact you about your issue? A Gannett representative will reach out to you in 2-3 business days via email to help resolve your issue.

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Have you contacted Customer Support directly regarding this issue?

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Name

First Name

Last Name

Phone

Email Address

Please rate your overall experience with our website/app.

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied

How likely are you to recommend us to a friend?

Very Likely Likely Neutral Unlikely Very Unlikely

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